Have a question, a problem with a download, or feedback? We would like to hear from you. The quickest way to reach us is by email.
Email us: marketingteam@usa.com
Download help
A link will not download? Send us the link (public ones only), the platform, your device and the message you see. That helps us find the cause quickly.
Copyright and removal
Rights holders can report a concern by email. Please include the link and a short description of the content and your rights.
Feedback and business
Ideas, partnerships and press questions are welcome. Tell us a little about what you have in mind.
Before you write
- Check that the video is public and that you can watch it without logging in.
- Wait a few minutes and try again. Platforms sometimes limit automated access for a short time.
- For Instagram Stories, use the Stories option on the Instagram Downloader page.
What to expect
We read every message and reply as soon as we can. We cannot help with private accounts, with removing content from the original platform, or with your accounts on Instagram, Facebook, TikTok or X. Please contact the platform directly for those.
Your message is used only to answer you. See our Privacy Policy.